We are here to help!

Start with the Help Center.

Most answers can be found in our Help Center, from setup, calling, plans, emergency services, and troubleshooting. It’s the fastest way to get your Tin Can ringing again and answer any questions you may have. 

Visit the Help Center →

Still stuck? Reach out.

Send us a quick note about what’s going on, and we will reach out! 

Via email: Please reach out to support@tincan.kids.

Via SMS: Customers in the US and Canada can text +1 (206) 202-9887.

• By reaching out, you’re saying it’s okay for us to text you back about your support request. Message frequency will vary depending on the convo. Message and data rates may apply. Reply STOP to opt out or HELP for help. No purchase necessary. Please note: this number is for SMS only.
• Support SMS numbers will be available soon for the UK, Australia, and New Zealand.