I need to change something after setup.

You don’t need to reset your Tin Can to make updates. Most changes can be done directly in the app.

I want to change the Wi-Fi network my Tin Can uses

You can switch Wi-Fi networks at any time.

  1. Open the Tin Can app

  2. If you have more than one Tin Can, select the correct one at the top

  3. Tap the pencil icon next to the Tin Can number

  4. Tap “Update” next to Wi-Fi settings

  5. Follow the steps to connect to the new Wi-Fi network

If you run into trouble, see My Tin Can won’t connect to Wi-Fi for troubleshooting steps.

I want to add another Tin Can

You can add additional Tin Cans from the app.

  1. Open the Tin Can app

  2. Tap Add Tin Can at the top

  3. Follow the setup steps

If you already have an existing line/subscription you want to use, make sure to choose Link to an existing line during setup. If you want a new subscription, you’ll need to purchase one.

I want to link a Tin Can to an existing line/subscription

If you’re adding a new Tin Can but don’t want to create a new line:

  1. Open the Tin Can app

  2. Tap Add Tin Can

  3. Choose Link to an existing line

  4. Select the Tin Can you want to link it to

If you don’t see the line you’re looking for, double-check that you’re signed in with the correct email address.

I’m not sure which Tin Can I’m editing

If you have more than one Tin Can:

  • Look at the Tin Can number shown at the top of the app

  • Make sure it matches the device you want to update before making changes

This helps avoid accidentally updating the wrong device.

Something didn’t work as expected after I made a change

If an update didn’t go through:

  1. Fully close the Tin Can app by swiping up

  2. Reopen the app and check your settings again

  3. If needed, repeat the update steps

If you’re still stuck, contact Tin Can Support and let us know what you were trying to change.

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