What is the return policy?

We offer a 45-day return window starting from the day your order is delivered. If it’s not the right fit for your family, that’s okay. No special reason required — as long as it’s within 45 days, we’ll help you take care of it.
To be eligible for a return, the Tin Can should be in the same condition you received it. Please note that original shipping charges are non-refundable.

To start a return, head to our Return Portal and enter your order number and shipping zip code.
Note: If you’re in Canada or if you received your Tin Can as a gift, please email us at hello@tincan.kids, and we’ll help you.